Our top priority at Builders Direct Supply is you and your unique needs
Working with us here at BDS, you will receive personalized value-added services that will make your window and door shopping experience professional and stress free. Our ultimate goal is your complete satisfaction.
What do VALUE-ADDED SERVICES include and why do they offer superior value for you?
- Free, highly informative, no pressure project consultations in one of our showrooms or at your jobsite.
- Value-engineering to find the best value solution to fit every taste and budget.
- Our knowledgeable sales professionals are eager to find the best options for each project and offer individualized product solutions that save time and money.
- Our high-end showroom in San Diego is centrally located in Sorrento Valley and our high-end showroom in Orange County is centrally located in Irvine, next to John Wayne Airport. They are available for use with large product selection on display.
- Accurate and timely quoting.
- Accurate and flexible product deliveries.
- Fast and responsive communication from the initial contact to after-sale support.
- Prompt after-sale support, including assistance with managing manufacturer’s warranty claims.
- We store screens and hardware at our location for larger projects to prevent loss and damage at the jobsite.
We listen to your feedback and suggestions. Please let us know how we can improve to better serve you CLICK HERE.
Our SERVICE PHILOSOPHY is:
- We treat our customers with fairness, honesty and respect.
- We take ownership of our projects by managing each job with knowledge, expertise, and dedication as if it was our own.
- Comprehensive attention to detail.
- Courtesy and respect in all of our professional dealings.
- Complete customer satisfaction.