Builders Direct Supply is open for business and ready to help our community.
Both San Diego and OC Showrooms are open by appointment only until restrictions are lifted.
We are here to help with your project! Call us for a complimentary project consultation or for an appointment in one of our showrooms! We also offer virtual customer consultation via video conferencing.
Home improvement stores, such as window and door suppliers, and similar businesses are essential to the infrastructure of our community. We are here to support the construction and remodeling industries by supplying quality windows and doors for your project during this important time. If you have a window and door need, there is no need to wait. We are here to help! Call us today at (858) 481-9250 or email us to BDS@buildersdirectsupply.com!
During these unprecedented times, we have taken preventive steps to do our part to help minimize the spread of the virus. Our priority is to continue supplying windows and doors in the safest way possible and to ensure that our services are functioning and supporting your construction project.
At BDS, our number one concern remains safeguarding the health and well-being of our Team Members, Customers, and Vendors and to minimize and manage the impact of COVID-19.
We have implemented numerous core preventive measures to ensure the safety and welfare of all channel partners. Below are some of the preventive steps that we have made:
- BDS's showrooms in San Diego and OC are open by appointment only until further notice: For the safety of our employees and customers, our showrooms are closed to the public. For an appointment please call (858) 481-9250 or please email to BDS@buildersdirectsupply.com We will return to regular business hours when the restrictions are lifted.
- Virtual Customer Meetings: We offer the option to meet with one of our sales professionals via video conferencing. If you prefer this option over meeting in person, please email us to BDS@buildersdirectsupply.com to schedule a Virtual Meeting. Our office will send you a link and a password to join the meeting once it has been scheduled. To streamline the communication between Contractors, Architects, and Homeowners, multiple participants can join the virtual meeting at the same time.
- Thorough Cleaning and Disinfecting: At our showrooms we have implemented enhanced safety and sanitation. We are regularly disinfecting the showrooms, offices, restroom, and high-touch areas, including door handles, switches, tables, desks, and seating. We have implemented new standard work procedures, including social distancing.
- Team members are tasked to follow hand-washing regulations, to wear cloth face masks and gloves during meetings, deliveries, or customer pickup. Hand sanitizers are also available. Anyone with flu-like symptoms is not allowed to come in to work.
- Pick up Services: Please call us ahead of time at (858) 481-9250 and we prepare your order for curbside pickup. Please park in the back at the warehouse entrance and please call us when you arrive.
We continue to follow guidelines from the World Health Organization and Centers for Disease Control & Prevention to protect our employees, customers, and vendors. We are working diligently to meet customer needs while also keeping safety our top priority. We encourage you to also take necessary precautions to protect yourself and those around you.
We realize that this situation evolves, and we will continue to monitor it closely and keep you informed if we see anything changing. In the meantime, please call us at (858) 481-9250 or emails us to BDS@buildersdirectsupply.com if you have window and door needs or if you have any questions or concerns.
Thank you for your continued trust and support! We wish the best to all of you, stay well and healthy!